Privacy Policy

1. Who is responsible

Free IPTV Ireland is responsible for the personal data described here. Contact us about privacy at [email protected].

2. What we collect

When you contact us or buy a plan we may keep: your name and WhatsApp number or email address, the device type and app you use, the MAC address of your device when a portal or MAC app needs it, your plan, order dates and payment confirmation, and messages you send to support.

We do not store full card numbers. Payments are handled by the payment provider you choose.

3. How we use it

We use your data to create and activate your trial or subscription, send your login details, give technical support, process refunds, prevent misuse such as repeated trials or shared logins, and meet legal and accounting duties.

4. Legal basis

We process your data to perform our agreement with you, to meet legal obligations, and for our legitimate interest in keeping the service secure and preventing fraud.

5. Website data and cookies

This website does not use advertising cookies. Basic server logs, such as IP address and browser type, are kept for a short time for security.

We use Google Analytics 4 to see which pages and buttons help visitors, for example which page a WhatsApp button was tapped on. Analytics cookies are only set if you choose Accept in the cookie bar. If you choose Decline, Google receives only basic cookieless signals with no identifiers. You can change your choice by clearing this site data in your browser.

6. WhatsApp and email

When you message us on WhatsApp or by email, those services process your messages under their own privacy policies. We only use your chat to help you with your request.

7. Sharing

We do not sell your data. We share it only with providers we need to run the service, such as payment processors and hosting, and only as much as they need.

8. How long we keep it

We keep account data while your subscription is active and for up to 24 months after it ends, unless the law requires longer, for example for accounting. Trial requests are deleted after 12 months.

9. Your rights

You can ask to see, correct or delete your data, to limit or object to its use, and to get a copy in a portable form. Email us and we will reply within 30 days.

You can also complain to the Data Protection Commission in Ireland at dataprotection.ie.

10. Security

We protect data with access controls and encrypted connections, and only staff who need it can see it.

11. Changes

We may update this policy. The date at the top shows the latest version.